Services provided by

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Online consultations

You can use our online consultations facility to check a variety of symptoms and, if necessary, securely submit an Online Consult form to us. These forms are available to complete 24/7 and we aim to respond to you within 2 working days.

This system can be used by anyone over 16 and who is registered with the practice. 

Patient Online Access

You can access the online consultation facility through your Patient Online Access account (if you already have one set up). Please click the Patient Access banner below.

For more information about this service, please download a pdf by clicking the button below.

Online Consultations

Our new online consultation software called PATCHS goes live on Monday 6th February 2023. Please click the PATCHS banner below to access PATCHS and submit your requests online.

Make an appointment

If you are unable to complete a request on PATCHS, please call the surgery directly using the numbers below.

Moorcroft Medical Centre
Call: 01782 281806
Botteslow Street, Hanley, Stoke-on-Trent ST1 3NJ

Moss Green Surgery
Call: 01782 281806
Bentilee Neighbourhood Centre, Dawlish Drive, Stoke-on-Trent ST2 0EU